At Future Shoppy Co Ltd , we are committed to providing a hassle-free shopping experience. If you are not entirely satisfied with your purchase, you can return the product under the conditions outlined below.
1. Eligibility for Returns
Returns are accepted if:
The item is defective, damaged, or incorrect.
The return request is initiated within 7 days of delivery.
The item is unused, unwashed, and in its original packaging with all tags and labels intact.
2. Non-Returnable Items
The following items are not eligible for return:
Customized or personalized items.
Items purchased on clearance or during special promotions.
Products that show signs of use or tampering.
3. Return Process
To initiate a return, follow these steps:
Contact us at [email protected] or via our website’s customer support section.
Provide your order details, reason for return, and any supporting photos (if applicable).
After your request is approved, we will provide instructions for returning the item.
4. Return Shipping
If the return is due to an error on our part (e.g., wrong or defective product), we will cover the shipping costs.
For other returns, the customer is responsible for return shipping charges.
5. Inspection and Approval
Returned items will be inspected upon receipt.
If the item meets the return criteria, we will process the refund or replacement within 7 business days of receiving the item.
6. Refund or Replacement
Customers can choose between a refund to the original payment method, store credit, or a replacement product.
7. Contact Us
Future Shoppy Co Ltd
Address:- 451 /118 Sirinda Primo Soi 3 Sukumvit Road, Sub District Nongprue Banglamung Chonburi 20150 Thailand
Phone Number:-+66633541776
Email:- [email protected]
